I brought my truck in for an oil change, came back to a $140 oil change bill rather than $70 -$80. They used synthetic oil without offering me the option of conventional oil. They said that my vehicle has to have synthetic oil. I disputed this based on pages 232 and 255 of the owner's manual, as well as contacting the service manager of the Ford Dealership who was actually disturbed they would put synthetic oil in my truck, as they discourage it in the owner's manual for Canadian versions of my and most Fords in fact. Canadian Tire's response was that in the United Sates they recommend synthetic oil so they say they were correct to use synthetic oil. I brought to their attention that we are in Canada and that my vehicle is Canadian registered. It even says on the oil filler cap use conventional. I offered them the opportunity to take the wrong oil out of my truck and replace with what they should have used. They refused and James their Service Manager was actually rude insisting that I pay the premium amount for an option was not offered. I did pay the full amount with the understanding I would research the facts, as I did and the facts support clearly the truck does require and in fact it is not recommended in the Canadian version.I can absorb being ripped off $50 but the principle of the matter is that they may be doing this to millions of customers across Canada, many times each per year. Check you past invoices at this location and if they My recommendation is that you do not trust the Canadian Tire on 4th avenue in St. Catharines - managed by Mr. McMaster and bring your owner's manual with you to any service shop and use the oil recommended by the manufacturer not the service people, synthetic has huge mark up compared to conventional oil and some manuals will tell you to not even use any additives in your oil as it may harm your engine, that is what mine said and synthetic is full of additives. Check you past invoices at this location or any Canadian Tire and if they used synthetic oil, check your owners manual see if you requires synthetic, chances are you don't. With Fords it is pretty much only Hybrid vehicles and one version of the Mustang. They can keep my $50, I plan to alert their customers through every avenue on social media so that they protect themselves.
Lost my wallet at this gas station, tried calling numerous times to get in touch to see if anyone had returned the wallet, they dont answer the phone. After phoning for about half an hour someone finally answered she was EXTREMELY rude and said nobody brought one in and she cant check if its outside. Not the gas stations fault obviously that I lost my wallet, it is the extreme lack of customer service this lady had. When I went back to ask her in person about my wallet she was extremely rude in person as well and was ARGUING with me! Honestly will not be returning to this gas station because of her alone. I wish I have gotten her name but I will be contacting the manager/owner about this experience so they know how their staff treat customers. Not to mention I just spent $75 filling my tank there, and fill my gas there at least once a week.
Easy to get in and out of prices are comparable to the other gas stations.
Best prices ... Fantastic staff
One of the cheapest around. Unfortunately for them, the Pioneer station a block away is always cheaper.
Canadian Tire Gas+ - St. Catharines - Fourth Ave. is a Canadian Gas Station based in St. Catharines, Ontario. Canadian Tire Gas+ - St. Catharines - Fourth Ave. is located at 274 Fourth Ave, St. Catharines, ON L2R 6P9, Canada.
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