It is rare that I take the time to actually write a review regarding levels of customer service I receive, but in this instance, I personally felt that if I didn't I would be doing a disservice to the practitioner Maria who performed my procedure today. Not only was she extremely professional regarding the treatment performed, but personally I was having a bad day prior to getting there and she immediately was intuitive to my mood and individual needs and excelled in her level of customer service by making feel at ease right away and made me feel like I was part of the Skin Vitality "family" and answered all my questions even when I felt they were silly ones, and explained everything she was doing and was just simply OUTSTANDING both personally and professionally! How lucky I was to have her as my technician and her expertise in my procedure. Not only did she foster and nurture a new customer relationship but she secured my new customer loyalty to the Skin Vitality Brand!!! From a business perspective, Well done Maria!!!! Skin Vitality Medical Clinic is VERY LUCKY to have her as a representative of their organization and I will be back for further treatments and I will be telling all my friends and family of my experience and word of mouth is the best advertising!!!! Thank you Maria!!! Keep up the good work.
I first went to Skin Vitality for Cool Sculpting on my ABS. I absolutely loved the results. It helped get rid of the stubborn fat, which was difficult to lose after having babies. I just purchased another treatment package to have cool sculpting done on my flanks. These two areas have always been a problem area for me, no matter what size I am. I am currently going for skin tightening treatments on my face and feeling great with the results.The girls at the clinic are wonderful; always very professional and the receptionists are so friendly and make you feel very comfortable just walking into the clinic (which at first, was not an easy thing to do). They've been very helpful, and always very encouraging. If you're ever feeling like you need a little boost and are considering having any type of treatment done, I would strongly recommend the Skin Vitality in St. Catharines. :)
I could not be more pleased with my first experience at Skin Vitality. I called in and scheduled an appointment for a free consultation and they were able to see me on the same day, which was very convenient. I was so pleasantly surprised by relaxing ambiance of the clinic (honestly, much nicer than other med spas I've been to). The receptionist was so kind and cheerful and made sure I was taken care of as soon as I walked in. I then met with Eileen, who welcomed me to Skin Vitality. She took her time with me and made sure all of my questions had been answered. I booked an appointment with Maria and I can't wait to have my first treatment done!
I get my botox done at this clinic and see Katrina who is amazing. I always leave feeling so much fresher and so much more confident. I would definitely recommend this clinic!
Great staff who were very welcoming. I was very comforted by their kind words and encouragement. Procedures were very well explained and outlined and the results seem promising ! I look forward to more visits
Skin Vitality Medical Clinic of Saint Catharines is a Canadian Spa based in St. Catharines, Ontario. Skin Vitality Medical Clinic of Saint Catharines is located at Vansickle Heights, 436 Vansickle Rd #3, St. Catharines, ON L2S 0A4, Canada.
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