I asked office to supply me with quite a bit of information I could not understand & some breakdowns not on my policy due to an unusual number of changes. They called me back within 20 minutes with everything I asked for. Very professional. Very happy with all aspects of my insurance especially with my corrispondence with my agent & his staff.
I was referred to Jim's office from a friend, and was put in touch with Mike Humphries who was accessible and met every need we had from start to finish. Quick response times, very accessible, didn't rush through the call (took time to answer every question to the detail I needed), friendly, displayed expertise and established trust with me as a new cold-call client, understood my situation and timelines and found fast solutions for my house insurance.
I was referred to Jim Hooper from a friend. I moved to the Niagara Region from NY in 2017 and now looking for a local representative to assist us. Jim Hooper was very courteous, professional, and helpful. He addressed many of our needs and requests. I came away impressed with your company. Thank you. Mary Ann and David
Too many reminiscence here, with jim and mike. Bought first car insurance here 18 years ago, first insurance job started here 14 years ago, these two gentleman are like brothers to me. they are the best business side and great long last friend personally. one word, fantastic!!!
Since my first experience with Desjardin, Linda and the rest of the team, I have been satisficed with both their professionalism and business practices. They are prompt to answer phone calls and questions. And are very thoughtful when needing assistance.
My car was hit while parked. Jim was outstanding from the car rental to my repair to the return of my car. Overall great experience, no stress, no worries. Best agent I've ever dealt with.
Jim and team are top notch in terms of customer service and personal attention. Insurance claims can be stressful, but I know that when the time comes, I am in good hands with Jim and his staff. His birthday and Christmas cards are also the best. They really do care about their clients, and I appreciate that. Adam
Jim Hooper Desjardins Insurance Agent is a Canadian Insurance Agency based in St. Catharines, Ontario. Jim Hooper Desjardins Insurance Agent is located at 251 Carlton St, St. Catharines, ON L2N 1B6, Canada.
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